The Apps We Use
M8Chat uses three open-source applications. We don’t build them — we host and configure them for you.
Element
Secure Chat
What it does: Encrypted messaging, group chats, file sharing, and voice/video calls.
Three Ways to Use Element
Our recommendation: Start with Element Web to set up your account and Security Phrase. Then install the mobile or desktop app whenever you like.
Jitsi Meet
Video Meetings
What it does: Video conferencing with screen sharing, recording, whiteboard, and shared notepad.
How to use it: Click the meeting link you receive — it opens in your browser. No app installation needed.
You may be prompted to install the Jitsi app on mobile — this is optional. We recommend using the browser for the best experience.
Matrix
The Protocol
What it is: Matrix is the technology that powers the chat system. Think of it as the engine under the hood — you don’t interact with it directly.
Element is the app you use. Matrix is the protocol running behind it.
Our Matrix server: matrix.m8chat.au
Data location: All your data stays on our Australian servers. No overseas data centres.
Encryption: End-to-end encryption keeps your messages private. Only you and the people you’re talking to can read them.
Why Open Source?
Transparent Security
Anyone can inspect the code to verify that security claims are real, not just marketing.
Community Maintained
Large global communities maintain and improve these tools. Bugs get found and fixed fast.
No Vendor Lock-in
Your data is portable. You’re not trapped in a proprietary ecosystem.
Customised for Australia
We configure these tools specifically for Australian users, hosted on Australian servers.
What Happens Next?
Pick the app you want to set up and follow the guide. We recommend starting with Element Web because it’s the fastest way to get going.
